My activity has been paused or suspended. What should I do?

This message appears when the system detects unusual behaviour from your network or browser. This issue can be resolved by following the steps below.

• Sign in to your RWC 2027 Ticketing Account if you haven’t already
• Switch from Wi-Fi to your mobile network or vice versa
• Switch devices or move to a different location if possible
• Try using Google Chrome Incognito mode

If the issue continues, try the following:

• Enable cookies on your browser’s settings:
  • Chrome: Settings > Privacy and security > Third Party Cookies >select “Allow.”
  • Safari: Preferences/Settings > Privacy > Uncheck “Block all cookies.”
• Disable third-party browser plug-ins while shopping:
  • Chrome: Settings > Extensions > toggle extensions off.
  • Safari: Preferences/Settings > Extensions > uncheck extensions.
• Ensure JavaScript is enabled in your web-browser settings.

If you are still having trouble accessing the website, please use the Contact Us form.