How do I log my accessibility requirements?

You do not need to log your accessibility requirements within your account profile.

Accessible tickets can be purchased directly through the ticketing website using the interactive seat map. If you require a Wheelchair or Easy Access ticket, select the match you wish to attend, then choose ‘Seat Details’ to view the available accessible ticket options and locations.

If you require additional information to help determine the most suitable tickets for your needs, please Contact Us and a member of our team will assist you.

Please note: Wheelchair tickets include a complimentary companion ticket as part of the booking. Customers requiring a companion ticket for other accessibility requirements should contact the RWC 2027 Ticketing Customer Service Team for assistance.